Diploma of Business (Operations) BSB50120
The nationally recognised BSB50120 Diploma of Business (Operations) qualification will give you the skills to ensure all business functions are in line with the organisational goals. The business operations specialisation focuses on the development of operational practices to leverage against competition – a skillset that is in demand by industry.
Skilled business operations managers are in demand by businesses of all sizes, across industries. Operations management involves designing processes for business operations in the production and delivery of goods or services. It includes planning, controlling and supervising goods, services, and people.
Business operations personnel undertake multi-functional roles that require a combination of soft skills and technical skills. They perform specialist administrative or operational tasks, requiring self-development skills. They have persuasive communication and motivation skills, and the ability to critically analyse situations and solve problems. Quality control is at the forefront of their thinking. They apply their project, human resources, and budget management skills to deliver business results.
During the online course, you will learn to develop critical thinking in others to improve work practices, implement communication strategies to lead a team, manage budgets and business resources, and develop business and marketing plans that drive sales results.
Content of this online course can be translated into over 60 different languages allowing you to access your training in your preferred language
The BSB50120 Diploma of Business (Operations) prepares you to be competitive in today’s job market. We have selected key subjects that focus on the core skills to help you walk the professional path you have chosen. These units are informed by our corporate experience and engagement with industry, to give you the skills and knowledge that you will truly need and value.
You will be immersed in a variety of simulated workplace environments and navigate through activities designed to get you to practice on-the-job performance and behaviour.
There are a range of assessment methods used for summative assessments, which can depend on the qualification.
- Independent assessment tasks to assess a student’s knowledge of the subject, can include: 1. Written answer questions; 2. Written answer questions based on case study or scenario; 3. Other evidence based on simulated workplace scenarios (e.g. screenshots, pictures, images etc.)
- Workplace simulation tasks to help observe and assess a student’s performance and skills, including: 1. Written answer questions based on case study or simulation; 2. Production of documents, presentations or spreadsheets; 3. Portfolio of evidence based on simulated workplace scenarios (e.g. audio or video recordings, project work, research assignments etc.)
You will graduate from the Diploma of Business (Operations) with the skills and qualifications to confidently work in many roles, such as:
- Office Administrator
- Operations Officer
- Business Operations Manager
- Logistics Manager
- Operations Team Leader
- Operations Analyst
- Supply Chain Manager
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