Responsive Menu
Add more content here...
Select Page

Fee For Service applies

Course Code



12 Months



Training Provider

MCI Achieve
MCI Institute

Potential Employment Opportunities

Frontline sales assistant
• Shop assistant
• Cashier
• Customer service representative
• Retail supervisor
• Team leader
• Senior sales assistant


(Simulated practical placement available for online study enrolments)

Certificate III in Retail SIR30216


The nationally recognised SIR30216 Certificate III in Retail course will give you a great introduction to the dynamic world of retail, arming you with the skills and knowledge to engage the customer, maintain daily store operations, and deliver on organisational expectations.

You’ll learn how to communicate product information, work effectively in a team environment, use retail technology, and build customer loyalty. Retail workers are dedicated and patient, with exceptional communication and people skills – which are must have skills in any job and industry!

Course Structure

This retail course online is a learning pathway to prepare you for a successful career in retail course. With creative and easy to use worksheets, you’ll be immersed into a variety of simulated environments and navigate through activities designed to get you practicing on-the-job performance and behaviour.

Assessment Method

There are a range of assessment methods used for summative assessments, which can depend on the qualification.

  • Workplace simulation tasks to help observe and assess a student’s performance and skills, including: 1. Written answer questions based on case study or simulation; 2. Production of documents, presentations or spreadsheets; 3. Portfolio of evidence based on simulated workplace scenarios (e.g. audio or video recordings, project work, research assignments etc.)



If you have any questions about the course, please Contact Us

Application Request - Certificate III in Retail SIR30216


Can't Decide What's Right For You?

We're here to make your education journey as smooth as possible. Find a time that suits using the calendar and book a no obligation chat with a real human who can help.