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GOVERNMENT-FUNDED

NO
Fee For Service applies

Course Code

SIR30216

DURATION

12 Months

STUDY MODE

Online

Training Provider

MCI Achieve
OR
MCI Institute

Potential Employment Opportunities

Frontline sales assistant
• Shop assistant
• Cashier
• Customer service representative
• Retail supervisor
• Team leader
• Senior sales assistant

PRACTICAL PLACEMENT

(Simulated practical placement available for online study enrolments)

Certificate III in Retail SIR30216

COURSE OVERVIEW

The nationally recognised SIR30216 Certificate III in Retail course will give you a great introduction to the dynamic world of retail, arming you with the skills and knowledge to engage the customer, maintain daily store operations, and deliver on organisational expectations.

You’ll learn how to communicate product information, work effectively in a team environment, use retail technology, and build customer loyalty. Retail workers are dedicated and patient, with exceptional communication and people skills – which are must have skills in any job and industry!

Course Structure

This retail course online is a learning pathway to prepare you for a successful career in retail course. With creative and easy to use worksheets, you’ll be immersed into a variety of simulated environments and navigate through activities designed to get you practicing on-the-job performance and behaviour.

Assessment Method

There are a range of assessment methods used for summative assessments, which can depend on the qualification.

  • Workplace simulation tasks to help observe and assess a student’s performance and skills, including: 1. Written answer questions based on case study or simulation; 2. Production of documents, presentations or spreadsheets; 3. Portfolio of evidence based on simulated workplace scenarios (e.g. audio or video recordings, project work, research assignments etc.)

 

FOR FURTHER INFORMATION

If you have any questions about the course, please Contact Us

Application Request - Certificate III in Retail SIR30216

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