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GOVERNMENT-FUNDED

NO
Fee For Service applies

Course Code

CPP30121

DURATION

12 Months

STUDY MODE

Online

Training Provider

MCI Achieve
Or
MCI Institute

Potential Employment Opportunities

Residential cleaner
• Commercial cleaner
• Room service attendant • Hospitality cleaner
• Health care cleaner
• Cleaning contractor
• Cleaning supervisor
• Small business owner

PRACTICAL PLACEMENT

(Simulated practical placement available for online study enrolments)

Certificate III in Cleaning Operations CPP30121

COURSE OVERVIEW

The nationally recognised CPP30121 Certificate III in Cleaning Operations will introduce you to the skills and knowledge needed to succeed in the competitive cleaning industry.

You’ll learn how to manage work priorities, use and maintain cleaning chemicals and equipment safely by task type, and to deliver effective customer service. Focus is on the latest cleaning techniques, chemical safety and industrial equipment for commercial, domestic and specialty cleaners.

Content of the online courses can be translated into over 60 different languages allowing you to access your training in your preferred language

Learning pathway

We have put together an awesome learning pathway to prepare you for a successful career in cleaning operations. Together with creative and easy to use worksheets, you’ll be immersed into a variety of simulated environments and navigate through activities designed to get you practicing on-the-job performance and behaviour.

Units are grouped into logical batches to ensure you get the most out of the course.

Delivery

100% online customised learning experience.

Our short, well-structured lessons are beautifully and visually presented, making them easy to follow and understand. They include useful job aids and videos that help explain concepts.

All course resources are designed for you to access on the go. That means if you’re out and about, on the train or bus, at the park or beach, you can access course materials on your tablet or smartphone.

Equipment & Resources

You’ll need access to the following equipment to complete this course:

  • Computer with Internet access, and a print (or access to a printer).
  • Device with in-built camera, for example a Smartphone.
  • Software packages, such as Microsoft Word, Excel, PowerPoint (or similar).
  • Adobe Acrobat Reader.
  • Access to 2 worksites for cleaning operations – this can be your place of residence and a friend or family members home or workplace.
  • Cleaning products, equipment and consumables*; including (but not limited to):
    *Chemicals: for example, bleach, all-purpose cleaner, window and carpet cleaners
    *Equipment: for example, cloths, brushes and vacuum cleaning equipment
    *Consumables: personal protective equipment, hand towels, bin bags and soaps

Assessment Method

There are a range of assessment methods used for summative assessments, which can depend on the qualification.

  • Independent assessment tasks to assess a student’s knowledge of the subject, can include:1. Written answer questions; 2. Written answer questions based on case study or scenario; 3. Other evidence based on simulated workplace scenarios (e.g. screenshots, pictures, images etc.)
  • Workplace simulation tasks to help observe and assess a student’s performance and skills, including: 1. Written answer questions based on case study or simulation; 2. Production of documents, presentations or spreadsheets; 3. Portfolio of evidence based on simulated workplace scenarios (e.g. audio or video recordings, project work, research assignments etc.)

Outcomes

The successful achievement of this Qualification requires you to complete all units and assessments. A Certificate of Competency will be issued once all completed units and assessments have been marked and have met all assessment requirements.

Skilled cleaners are in demand. Some roles this course will prepare you for include:

  • Residential cleaner
  • Commercial cleaner
  • Room service attendant
  • Hospitality cleaner
  • Health care cleaner
  • Cleaning contractor
  • Cleaning supervisor
  • Small business owner

FURTHER INFORMATION

If you have any questions about the course, please Contact Us

Application Request - Certificate III in Cleaning Operations CPP30121

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