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Course Code



12 Months



Training Provider

MCI Achieve
MCI Institute

Potential Employment Opportunities

• Office Administrator
• Executive Assistant
• Receptionist
• Data Entry Operator
• Project Administrator


(Simulated practical placement available for online study enrolments)

Certificate III in Business (Administration) BSB30120


The nationally recognised BSB30120 Certificate III in Business (Administration) will give you a great introduction to the business world, arming you with the skills and knowledge to excel at supporting a team’s objective.

Administrative assistants are the foundation of a business, handling many moving parts and challenging situations at once. You’ll learn how to contribute to the health and safety of others, how to create and use spreadsheets and design business documents, organise schedules and prepare presentations, and how to deliver effective customer service, to maintain a smoothly run business.

Learning Pathway

We have put together an awesome learning pathway to prepare you for a successful career in medical administration. Together with creative and easy to use worksheets, you’ll be immersed into a variety of simulated environments and navigate through activities designed to get you practicing on-the-job performance and behaviour.

Units are grouped into logical clusters to ensure you get the most out of the course.

Content of this online course can be translated into over 60 different languages allowing you to access your training in your preferred language


  • 100% online customised learning experience.
  • Our short, well-structured lessons are beautifully and visually presented, making them easy to follow and understand. They include useful job aids and videos that help explain concepts.
  • All course resources are designed for you to access on the go. That means if you’re out and about, on the train or bus, at the park or beach, you can access course materials on your tablet or smartphone.
  • But that’s not all! To give you a competitive edge, you’ll have access to job-readiness short courses which will build and enhance the skills necessary to work in a variety of roles.


  • Enrolment valid for 12 months.

Equipment & Resources

You’ll need access to the following equipment to complete this course:

  • Computer with internet access
  • A device with an in-built camera, for example, a smartphone
  • Software packages, such as Microsoft Word, Excel, PowerPoint (or similar)
  • Adobe Acrobat Reader

Assessment Method

  • There are a range of assessment methods used for summative assessments, which can depend on the qualification.
  • Independent assessment tasks to assess a student’s knowledge of the subject, can include: 1. Written answer questions; 2. Written answer questions based on case study or scenario; 3. Other evidence based on simulated workplace scenarios (e.g. screenshots, pictures, images etc.)
  • Workplace simulation tasks to help observe and assess a student’s performance and skills, including: 1. Written answer questions based on case study or simulation; 2. Production of documents, presentations or spreadsheets; 3. Portfolio of evidence based on simulated workplace scenarios (e.g. audio or video recordings, project work, research assignments etc.)


The successful achievement of this qualification requires you to complete all units and assessments. A Certificate of Competency will be issued once all completed units and assessments have been marked and have met all assessment requirements.
Employees in nearly every industry need strong business foundation skills. Some roles this course will prepare you for include:

  • Office Administrator
  • Executive Assistant
  • Receptionist
  • Data Entry Operator
  • Information Desk Clerk



If you have any questions about the course, please Contact Us

Application Request - Certificate III in Business (Administration) BSB30120


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